{"id":1491,"date":"2026-06-03T15:48:46","date_gmt":"2026-06-03T13:48:46","guid":{"rendered":"https:\/\/julianavelezaccesorios.com\/?page_id=1491"},"modified":"2026-06-16T23:56:12","modified_gmt":"2026-06-16T21:56:12","slug":"cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/julianavelezaccesorios.com\/en\/cambios-y-devoluciones\/","title":{"rendered":"Cambios y devoluciones"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">En Juliana V\u00e9lez Accesorios queremos que est\u00e9s satisfecha con tu compra.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1491_841b2d-db, .wp-block-kadence-advancedheading.kt-adv-heading1491_841b2d-db[data-kb-block=\"kb-adv-heading1491_841b2d-db\"]{font-style:normal;text-transform:none;color:#375944;}.wp-block-kadence-advancedheading.kt-adv-heading1491_841b2d-db mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1491_841b2d-db[data-kb-block=\"kb-adv-heading1491_841b2d-db\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1491_841b2d-db img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1491_841b2d-db[data-kb-block=\"kb-adv-heading1491_841b2d-db\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1491_841b2d-db wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading1491_841b2d-db\">Plazo para solicitar cambios o devoluciones<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-50b766bf7c97c45cc64d43b03f363f45 wp-block-paragraph\" style=\"color:#525252\">Dispones de 14 d\u00edas naturales desde la recepci\u00f3n del pedido para solicitar un cambio o devoluci\u00f3n.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1491_ee871c-0e, .wp-block-kadence-advancedheading.kt-adv-heading1491_ee871c-0e[data-kb-block=\"kb-adv-heading1491_ee871c-0e\"]{font-style:normal;text-transform:none;}.wp-block-kadence-advancedheading.kt-adv-heading1491_ee871c-0e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1491_ee871c-0e[data-kb-block=\"kb-adv-heading1491_ee871c-0e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1491_ee871c-0e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1491_ee871c-0e[data-kb-block=\"kb-adv-heading1491_ee871c-0e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1491_ee871c-0e wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading1491_ee871c-0e\">Condiciones del producto<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-6dfcc4e34ad8a0181b13f5fc1f5ccd95 wp-block-paragraph\" style=\"color:#525252\">Para aceptar un cambio o devoluci\u00f3n:<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-f61cabf9639f39b3c7cebf6b6961da78 wp-block-paragraph\" style=\"color:#525252\">Debe encontrarse en perfecto estado.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">El producto debe estar sin usar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Debe conservar su embalaje original.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1491_6a515a-82, .wp-block-kadence-advancedheading.kt-adv-heading1491_6a515a-82[data-kb-block=\"kb-adv-heading1491_6a515a-82\"]{font-style:normal;text-transform:none;}.wp-block-kadence-advancedheading.kt-adv-heading1491_6a515a-82 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1491_6a515a-82[data-kb-block=\"kb-adv-heading1491_6a515a-82\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1491_6a515a-82 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1491_6a515a-82[data-kb-block=\"kb-adv-heading1491_6a515a-82\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1491_6a515a-82 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading1491_6a515a-82\">Productos no elegibles<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Por motivos de higiene, no se aceptan devoluciones de pendientes, piercings o art\u00edculos personalizados salvo defecto de fabricaci\u00f3n.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1491_3134bd-2d, .wp-block-kadence-advancedheading.kt-adv-heading1491_3134bd-2d[data-kb-block=\"kb-adv-heading1491_3134bd-2d\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1491_3134bd-2d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1491_3134bd-2d[data-kb-block=\"kb-adv-heading1491_3134bd-2d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1491_3134bd-2d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1491_3134bd-2d[data-kb-block=\"kb-adv-heading1491_3134bd-2d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1491_3134bd-2d wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading1491_3134bd-2d\">Procedimiento<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-352eaa7b15f4ea9bcf996f0e6205beaa wp-block-paragraph\" style=\"color:#525252\">Para solicitar un cambio o devoluci\u00f3n, ponte en contacto con nosotros indicando tu n\u00famero de pedido y el motivo de la solicitud.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1491_a483c3-ee, .wp-block-kadence-advancedheading.kt-adv-heading1491_a483c3-ee[data-kb-block=\"kb-adv-heading1491_a483c3-ee\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading1491_a483c3-ee mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1491_a483c3-ee[data-kb-block=\"kb-adv-heading1491_a483c3-ee\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1491_a483c3-ee img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1491_a483c3-ee[data-kb-block=\"kb-adv-heading1491_a483c3-ee\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1491_a483c3-ee wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading1491_a483c3-ee\">Reembolso<\/h3>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-e677f19a17cf5b787c69db1571e4e8b4 wp-block-paragraph\" style=\"color:#525252\">Una vez revisado y aprobado el cambio o devoluci\u00f3n, el reembolso se realizar\u00e1 utilizando el mismo m\u00e9todo de pago empleado en la compra.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-c2873c59de392821bf4e977ec9c9d9a3 wp-block-paragraph\" style=\"color:#525252\">Los gastos de env\u00edo originales no ser\u00e1n reembolsables, salvo en casos de error por nuestra parte o cuando el producto presente un defecto de fabricaci\u00f3n.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading1491_08d937-26, .wp-block-kadence-advancedheading.kt-adv-heading1491_08d937-26[data-kb-block=\"kb-adv-heading1491_08d937-26\"]{padding-top:var(--global-kb-spacing-md, 2rem);text-align:center;font-style:normal;text-transform:none;}.wp-block-kadence-advancedheading.kt-adv-heading1491_08d937-26 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading1491_08d937-26[data-kb-block=\"kb-adv-heading1491_08d937-26\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading1491_08d937-26 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading1491_08d937-26[data-kb-block=\"kb-adv-heading1491_08d937-26\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading1491_08d937-26 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading1491_08d937-26\">\u00bfNecesitas ayuda?<\/h3>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-1f0ae38b6d8b45faaeb9bdcd1c3eeaee wp-block-paragraph\" style=\"border-style:none;border-width:0px;color:#525252;margin-top:0;margin-right:var(--wp--preset--spacing--80);margin-bottom:0;margin-left:var(--wp--preset--spacing--80)\"><em>Si tienes cualquier consulta relacionada con nuestros productos, pedidos, env\u00edos, devoluciones o el uso de esta web, estaremos encantados de ayudarte.<\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns1491_e36272-16{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns1491_e36272-16 .kt-button{font-weight:normal;font-style:normal;}.kt-btns1491_e36272-16 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns1491_e36272-16 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns1491_e36272-16 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns1491_e36272-16 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns1491_e36272-16 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns1491_e36272-16 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns1491_e36272-16 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns1491_e36272-16\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn1491_ef1413-9e.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn1491_ef1413-9e.kb-button{background:var(--global-palette1, #3182CE);margin-top:var(--global-kb-spacing-md, 2rem);}<\/style><span class=\"kb-button kt-button button kb-btn1491_ef1413-9e kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\"><span class=\"kt-btn-inner-text\">Contactar<\/span><\/span><\/div>\n","protected":false},"excerpt":{"rendered":"<p>En Juliana V\u00e9lez Accesorios queremos que est\u00e9s satisfecha con tu compra. Plazo para solicitar cambios o devoluciones Dispones de 14 d\u00edas naturales desde la recepci\u00f3n del pedido para solicitar un cambio o devoluci\u00f3n. Condiciones del producto Para aceptar un cambio o devoluci\u00f3n: Debe encontrarse en perfecto estado. El producto debe estar sin usar. Debe conservar&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_themeisle_gutenberg_block_has_review":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-1491","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/pages\/1491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/comments?post=1491"}],"version-history":[{"count":5,"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/pages\/1491\/revisions"}],"predecessor-version":[{"id":1633,"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/pages\/1491\/revisions\/1633"}],"wp:attachment":[{"href":"https:\/\/julianavelezaccesorios.com\/en\/wp-json\/wp\/v2\/media?parent=1491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}